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First with the Dell XPS 13, and now with the new Dell XPS 15 ($1,299 starting, $2,349 as reviewed). It kept the winning components of the laptop, such as its beautiful industrial design, discrete. Restart your PC. Windows will attempt to reinstall the driver. If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates.

Pros

High-end performance
Good keyboard and trackpad
Upgradeable RAM and storage

Cons

Gets very hot under heavy usage
Limited port selection
Mediocre battery life

15-inch laptops tend to favor high-end specs over portability—after all, if you wanted something small and easy to carry, you’d go with a 13-inch model. But the Dell XPS 15 aims to have its cake and eat it too, offering powerful 10th-gen Intel processors and dedicated NVIDIA graphics in an incredibly thin form factor. Using it on a plane may still be a challenge thanks to the 15-inch screen, but carrying it around in your backpack is going to be much more pleasant than many high-power 15-inch notebooks.

We spent several days testing the latest XPS 15, both in the lab and in the real world, to see how it stood up to these lofty standards. Can it match Dell's own class-leading XPS 13 and Apple's superb 15-inch MacBook Pro? We had to find out.

About the Dell XPS 15 9500

As with Dell’s past laptops, the new XPS 15 is available in a number of configurations, either through pre-configured options at retailers like Amazon or through Dell’s custom mix-and-match tool on their site. We tested the high-end model with the following specs:

Processor: Intel Core i7-10875H (2.3GHz 8-core with up to 5.1GHz Turbo Boost and 16MB cache)
Memory: 16GB of DDR4-2933MHz RAM
Storage: 512GB M.2 PCIe NVMe Solid State Drive
Graphics: NVIDIA GeForce GTX 1650 Ti with 4GB DDR6 VRAM
Display: 15.6 UHD+ (3840x2400) touchscreen
Battery: 86Wh 6-cell battery with 130W USB Type-C power adapter
Ports: USB Type-C (2x Thunderbolt 3, 1x USB 3.2 Gen 2 with DisplayPort), SD card, headphone/microphone jack
Wi-Fi: Intel Killer Wi-Fi 6 AX1650 (2x2)
Dimensions: 13.57” x 9.06” x 0.71”, 4.5 lbs

You can, however, step down to an i5-10300H, skip the NVIDIA graphics card, and downgrade the display to a non-touch Full HD+ model (at 1920x1200)—all with a smaller battery and a half-pound reduction in weight. A few of the models even come with Dell’s new Frost White exterior, which looks pretty fantastic.

What We Like

Performance is top notch

Despite its remarkably thin build, the XPS 15 packs in as much high-end hardware as it can. The 8-core, 10th-gen Intel Core i7 in particular will ensure the XPS 15 can handle just about anything you throw at it, from heavy browsing with dozens of tabs to on-the-go video editing. And, while it isn’t really designed to be a gaming machine, the NVIDIA GTX 1650 Ti is powerful enough to handle modern titles at moderate graphical settings. In Shadow of the Tomb Raider, for example, I had to turn the graphics settings to Low in order to hit 60 frames per second for smooth motion. Still, for a non-gaming laptop, that isn’t bad at all, especially if you’re playing slightly older or lower-fidelity games.

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It has a solid keyboard and fantastic trackpad

A laptop’s internal hardware is only half the equation: the trackpad and keyboard can make or break the experience, and thankfully, the XPS 15 is kitted out with a fantastic set. The keyboard is comfortable to type on, with about 1.3mm of key travel—a bit less than the 1.5mm or more I’d like to see, but noticeably deeper than, say, this year’s XPS 13 2-in-1. The sizable legends and adjustable backlight make the keyboard easy to read at day and night, and the 15-inch form factor means you don’t have to sacrifice much in the way of key spacing and layout (though you don’t get a number pad, which is typical in laptops).

Meanwhile, the trackpad continues to be a high point of Dell’s laptops. Dell’s XPS trackpads are some of the only models that can rival Apple’s in smoothness and precision, with a soft click that’s decisive, but quiet enough to avoid annoying your neighbors. This year’s trackpad is also enormous, giving you plenty of space for precise photo edits or comfortable multi-finger gestures. If you haven’t owned a laptop with a trackpad this big before, it may take a bit of getting used to, but you’ll probably come around.

The screen is bright and beautiful

While last year’s XPS models—and most other notebooks—sport a 16:9 display, Dell opted to go 16:10 with this year’s XPS 15, adding a bit of vertical real estate so you can fit just a bit more on screen at a time. This is especially useful for web pages and other desktop work, though it does mean there’s no OLED option this year—which is a bummer, given how gorgeous OLED displays can be.

Still, the 4K IPS display Dell offers is incredibly sharp, with vibrant colors and brightness that tops out at 507 nits—which is pretty high for a notebook, and useful if you like to work outside. Contrast ratio measured about 1570:1, which is better than many IPS displays, but nowhere near what you’d find on last year’s OLED models. If you do color-sensitive work, Dell offers different profiles for sRGB, Adobe RGB, and other color spaces in the included PremierColor app, but I’d still recommend calibrating your display if accuracy matters.

RAM and storage are upgradeable for longevity

I love a good thin-and-light laptop, but in order to keep things svelte, manufacturers often solder certain components to the motherboard to save space—meaning you’re stuck with whatever amount of RAM you originally bought the computer with. This keeps the laptop from lasting as long as possible, costing you money and sending more e-waste to the landfill when you need to upgrade.

Thankfully, even with its super-thin form factor, the XPS 15 keeps modular RAM and storage, with two slots for each. That means you can add more memory when the machine starts feeling sluggish a few years down the line, or increase your storage to hold even more data. Sadly, the Wi-Fi chip isn’t upgradeable like it was in the past, but I’ll take what I can get.

What We Don’t Like

It gets very hot

Unfortunately, squishing this much power into a portable form factor does come with downsides, with heat being one of the biggest. The XPS 15 may be able to plow its way through Blender and other resource-hungry programs, but it’ll get really hot doing so—during almost all our benchmarks, the CPU temperature hit the high 90s, with some cores even getting to 100° C—and yes, this was on a flat surface, not my lap. These temperatures not only get the fans screaming loud, but will thermal throttle the CPU to keep things from overheating. Unsurprisingly, the keyboard and bottom case get quite warm to touch, which can be a bit uncomfortable on bare skin.

Ports are limited

Port selection also takes a nosedive in this thinner form factor, with the XPS 15 finally following its smaller sibling. Gone are the USB-A and HDMI ports of last year’s XPS 15: all you have is three USB Type-C ports (two of which support Thunderbolt 3),

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